Nano insists on providing the best quality products and services. To ensure this, we maintain the following standards: Online Services With facilities in 3 continents, you will certainly find a suitable location. The easy-to-use product locator helps buyers and sellers focus on the components they are interested in. Our quick and simple e-mail service reduces the hassles in buying and selling. Our typical quotation can be turned around as quickly as 24 to 48 hours. International delivery can take as little as 5 to 14 days. Quality Control Nano's quality assurance procedures ensure that the customer receives the highest quality components. We inspect each shipment to ensure that it matches the order, that the products are in good physical condition, and that it is packaged to prevent transportation-related damage. We follow up daily on each shipment to ensure on-time delivery. Warranty In addition to the product warranty, Nano guarantees that all products sold will meet your manufacturer, part number, date code and quality requirements. Return Policy In case of a product defect or malfunction, unused components can be returned within 14 days for full credit (unless specified otherwise on the order). Privacy Policy With Nano, your information is kept confidential. We don't share your information with anyone. All business dialogs, visits to our site, etc. are maintained strictly between you and Nano.